Dental ServicesIn West Perth.

Book an examination, or call and describe what’s bothering you, and your dentist will work out what you need. You don’t need to know the name of a treatment, and you don’t need to decide before the visit. Every service on this page starts the same way: we listen first, then look and explain, then you choose.

It helps to tell us what brings you in, such as a sore tooth, a chip, a stain, snoring, an old filling or a gap, when it started and any worries about materials or dental visits. Bring a list of your medicines, any allergies and any recent X-rays or reports, such as a sleep study. Your dentist examines, takes X-rays only if there’s a clinical reason and explains what was found in plain words.

If you’re in pain or swollen, phone us rather than booking online, because online requests aren’t monitored as an emergency service. If your question is about sleep, grinding, food and your teeth, old silver fillings or metal-free materials, say so when you book. You’ll hear the options, risks and costs for each, including waiting where that’s reasonable. The decision stays yours, and you can take time or get a second opinion.

Bring your health fund card, a list of your medicines, details of any allergies and any recent dental records or X-rays. If you have a sleep study or an allergy test result, bring that too. The visit begins with a conversation, then an examination, then your options and costs.

Tell us why you’re coming, what worries you and what you’d like to talk about, including old silver fillings, materials, snoring, grinding or food. Your dentist examines your teeth, gums and bite, takes X-rays only if they’ll help and explains what they find in plain words. You can ask why an image is suggested and what it costs before you agree to it.

We don’t promise a fixed visit length, because it depends on what you need and what you’d like to cover. If you’re anxious, say so when you book, and ask for breaks or a signal to pause. We can claim eligible items on the spot through HICAPS with participating funds, using your physical card or a supported digital one. Your policy, its waiting periods and limits decide what you get back. Our patient information page lists the order of a first visit step by step.

No. Please phone us on (08) 9321 6398 about pain, swelling or a damaged tooth. Online requests aren’t monitored as an emergency service and don’t confirm a time. A call lets us hear what happened and find the earliest available time.

Call us Monday–Friday 8:00am–8:00pm. We see patients by appointment only. Tell us what happened, when it started, whether your face is swollen and what medicines you take. If an adult tooth has been knocked out, hold it by the crown, never the root, keep it in milk and phone us straight away. healthdirect advises aiming to reach a dentist or hospital within 30 minutes (healthdirect, dental injury).

For trouble breathing or swallowing, heavy bleeding that won’t stop, or swelling that spreads fast, call 000 or go to the nearest hospital emergency department. Outside our hours, healthdirect gives health advice on 1800 022 222. Our emergency page explains what to do while you wait and what to bring.

• healthdirect (Australian Government). Dental injury

No. You’ll hear the alternatives, risks, materials and ongoing care for each option, and the decision is yours. Taking time, or getting a second opinion, is fine, and so is saying no. Nothing goes ahead without your agreement.

A recommendation is where the conversation starts. We explain what we found, what each option involves, how long it tends to last, what it costs now and over time and what could happen if you wait. Some decisions can wait and some need attention sooner, and we’ll say which, and why. Useful questions to ask any dentist: What are all my options, including doing nothing for now? What would you do about my old silver fillings, and why? What’s the evidence for this treatment?

If you decline something, we’ll note it and tell you what to watch for and what would change our advice. You can come back to it later. If your plan changes once treatment has started, because of something we find, we’ll explain and ask you again. Costs are explained before treatment, and your health fund can tell you what your policy pays. We can’t promise a particular result, and we won’t pressure you.

Before anything starts. The cost follows from what your assessment shows, and you’ll see the plan and fees first. Your health fund can tell you what your policy pays. We can’t quote a fee for a treatment on this page without examining you, because the same service can be a small repair or a larger one.

You’ll hear each option with its benefits, risks, materials and cost, including waiting where that’s reasonable. For restorative work we give item numbers and an estimate, so you can check with your fund. For cosmetic, implant and aligner work you get a written quote after assessment and planning. A quote may be itemised by stage, so you can compare like with like. Ask what’s included and what would be extra.

Health fund rebates vary with your level of cover, annual limits and any waiting period. We can claim eligible items on the spot through HICAPS with participating funds. The payment options pages explain plans and patient offers, which each come with their own conditions. Medicare doesn’t cover most dental services. We can’t promise a rebate or a set gap, and you can take any quote away to think it over.

Yes. Tell us when you book, and again in the chair. Ask for breaks, agree on a signal to pause, or have each step explained before it starts. You won’t be told off if it has been a long time, or if cost, health or a tough few years kept you away.

We start with what’s worrying you, explain what we see in plain words and plan from there, at a pace that works for you. You can ask what an instrument is for, say stop at any time, or leave a step for another day. Many people put off the dentist for years, so you’d be one of many. A first visit begins with listening, and you can ask for the order of the visit in advance.

Tell us what has helped or hurt before, and what you’d like to be different. If your worry is about old fillings, materials or cost, we’ll go through that first. Decisions can wait until you’re ready, unless something needs attention sooner, and we’ll say if it does. Our article on nervous visits and the patient information page go into more detail on what to expect and what you can ask for. Other common questions are answered on our FAQ page.